物流政策

Shipping Policy

Shipping Origin

Orders are shipped directly from China.

Shipping Destinations and Free Shipping

We offer free standard shipping on all orders delivered to the contiguous United States, with no minimum purchase required.

This offer excludes Alaska, Hawaii, and U.S. territories. If your address is outside the contiguous United States, please contact us before ordering to confirm availability and shipping costs.

Order Processing and Delivery

Orders are dispatched within 7 calendar days after the order is placed and payment is successfully confirmed.

Delivery to the contiguous United States is estimated at approximately 15 calendar days from the date the order is placed. This estimate includes both order processing and transportation time; it is not an additional 15 days after dispatch.

Delivery times are estimates and are not guaranteed. Customs processing, carrier delays, holidays, severe weather, and other unexpected events may affect arrival times.

Tracking Your Order

Once your order has been dispatched, we will provide tracking information when available. Tracking updates may take time to appear after a shipping label is created.

If your delivery is significantly delayed or tracking appears unusual, please contact us with your order number so we can help investigate.

Shipping Address

Please check that your shipping address and contact details are complete and correct before submitting your order.

If you notice an error, contact us immediately. We will check whether the address can still be changed. Changes may no longer be possible after dispatch.

If a package is returned because of an incorrect or incomplete address, we will contact you to discuss the available options and any redelivery costs before proceeding.

Damaged Packages or Delivery Issues

If your package arrives damaged, appears to have missing contents, or is marked as delivered but cannot be located, please contact us promptly.

Include your order number, a description of the issue, and relevant photos where available. Please retain the packaging while we review the issue with you.

Returns and refunds are handled separately under our Return and Refund Policy.